POSITION OVERVIEW This position supports the efforts of the Firm’s Human Resources (HR) department, working with the HR Operations team to provide a seamless HR Operations service. JOB RESPONSIBILITIES HR Operations Inbox Coordinate the London HR Operations inbox, ensuring queries are allocated to team members as appropriate. Ensuring all employee queries are responded to using the standard email response templates and escalated where appropriate. Responsible for reviewing team draft emails for complex matters. HR Systems Primary responsibilities are related to accurate and timely data entry into PeopleSoft for new hires, personal changes such as name, phone, address, email, citizenship, visa, education, languages, office/cube updates, teleworker agreements etc for the London, Paris, Brussels&Riyadh o Take the lead with maintaining / auditing the PeopleSoft database for the London, Paris, Brussels&Riyadh offices. Conducting the weekly audit of joiner information. Provide support and guidance to London, Paris, Brussels&Riyadh staff in the use of PeopleSoft, including training new joiners. Ensure any technical issues with the system are promptly raised, supporting with full investigation and testing as required. Support the HR Operations team in testing bug/issue fixes, system enhancements and developments to PeopleSoft. Identify needs and work to provide ad hoc reports to Directors/Managers as and when required. Coordinate the International offices on the transfer and secondment process, in line with the US. Provide HR Operations back up for relevant team members in all critical PeopleSoft functions including timecard review. Run queries out of PeopleSoft to support requests for data. Check queries run by team for accuracy and formatting prior to distribution. Payroll Responsible for accurately updating PeopleSoft with all payroll data changes for the London office. Preparation and validation of the monthly payroll information for the London office. Responsible for running the Deduction Calculation (ded calc) process in PeopleSoft and liaising with benefits team to investigate any queries which arise. Responsible for running the monthly timesheet reconciliation process and dealing with/investigating all queries in relation to the process. Responsible for running the monthly Associate Vacation reconciliation process and dealing with/investigating all queries in relation to the process. General Provide the HR Operations team with general administration on projects and other duties as needed. Assist the HR Operations team with preparing and reviewing process documentation across the function. Screen telephone calls and record messages for the HR Operations team. Schedule meetings, manage diaries and take accurate meeting notes as requested. Liaising with other departments within the London, International and US offices.