PIE Recruitment

Account Manager - Retail tech

About the Employer

Job Description

Account Manager - Retail Tech Salary up to circa £60,000 bonus Hybrid working structure Managing large enterprise retail accounts The Opportunity: Joining an established start up in high growth mode, this company's unique technology and business model is disrupting the industry and changing the game. This an additional headcount role, majority account management role, due to the success of the sales team efforts. The Role: You'll be managing the enterprise level retailer customer accounts, with some responsibility over small to medium sized accounts as well. Then theres a small amount of new business out reach in there too, as a part of organic growth opportunity. Reporting into the Sales and Marketing Director you'll be instrumental in driving financial and non-financial outcomes and leading blue-chip clients and projects underpinned by clearly defined clients plans. Providing an excellent level of client service and close knit relationship building with senior stakeholders to drive value and grow accounts. This will require an inherently flexible mindset and great attention to detail. We're looking for Proven track record in building client-led plans / budgets and deploying a digital / physical client contact program Ability to develop and build strong client relationships and broad client networks, ideally from within a Retailer Customer environment. Strong commercial awareness, negotiation skills, experience of P&L Experience of using software to automate customer relationships Candidates who are comfortable in presenting client business reviews and plans, tracking performance and ensuring optimal delivery of both core and new projects And not just experiencepersonality First and foremost, a true team player and natural-born leader of people A strong preference to work openly and collaboratively, getting the best from everybody A passion for clients and a relentless pursuit to driving client satisfaction Natural entrepreneurial spirit always seeking new and different ways Highly commercial but not at the cost of client satisfaction You’re excited about working for a scale-up and the ambiguity that naturally brings You work hard to be the best version of yourself and feel comfortable to give and receive feedback Get in touch with Chloe for more information