FIELD SERVICE ENGINEER The Company: A world renowned manufacturer of machine tools with a fantastic reputation for customer service. Our client offers exceptional career opportunities for their recruits. PRIMARY OBJECTIVES: • To install and service units for customers across the UK • To ensure the continued satisfaction for Customers KEY MEASURABLES: • To ensure all new installations are completed in time and to specification • To ensure all service work is carried out promptly in the month due • To deliver outstanding customer service as measured by customer feedback and site audits KEY REPONSIBILITIES: • To complete services and new installations within customer SLA’s • To comply at all times with customers procedures including site inductions, including use of appropriate PPE • To complete a record of all servicing and installations • To attend pre-installation surveys with the relevant Area Sales Manager to ensure the feasibility of new installations • To ensure the correct equipment is present for all customer visits including arranging hire of plant where appropriate • To take ownership and the care of all IT equipment issued and to be proactive in solving any issues • To attend training as required and to be proactive regarding self-development • To train new technicians as required by the expansion of the business • Where appropriate to pass sales leads onto the sales team • To attend services in line with customer requests including work inside and outside normal working hours (evening and weekends) • Extensive UK travel will be required for this role including nights away based on the assigned work SKILLS/QUALIFICATIONS/EXPERIENCE: • Previous experience in a Service delivery role is essential • Mechanical and Electrical Engineering • Full UK Driving Licence The Candidate: No previous experience is necesary, just a willingness to work hard. You will be away from home (all expenses paid) frequently working across the UK. The Package: £42,000 basic Company Van Overtime (normally another 6K) Credit Card Fuel Card Full Training&Development