About the Role We are seeking a highly experienced and strategic senior quality assurance manager to lead our efforts in ensuring the highest standards of quality for our products cross Europe. The ideal candidate will have a proven track record in managing quality processes, optimizing supplier relationships, and implementing continuous improvement strategies. Key Responsibilities • Quality Strategy Development: develop and implement comprehensive quality strategies for commodities, ensuring alignment with overall business objectives and regulatory requirements. • Supplier Quality Management: oversee supplier quality performance, including regular audits, assessments, and corrective actions to ensure suppliers meet our stringent quality standards. • Quality Assurance Processes: lead the development and optimization of quality assurance processes for incoming raw materials, components, and finished products. Ensure all products comply with internal and external quality standards. • Performance Monitoring and Reporting: establish key performance indicators (KPIs) for quality metrics, including defect rates, on-time delivery, and customer satisfaction. Provide regular reports to senior management and stakeholders. • Issue Resolution: investigate and resolve quality issues, ensuring timely implementation of corrective and preventive actions. • Regulatory Compliance: ensure all commodities comply with relevant industry standards and regulations (e.g., ISO, industry-specific standards). Stay updated on regulatory changes and adapt quality processes accordingly. • Continuous Improvement: drive initiatives to enhance quality processes using tools such as Six Sigma, Lean methodologies, and root cause analysis. Foster a culture of continuous improvement within the team and across suppliers. • Stakeholder Collaboration: work closely with procurement, production, R&D, and other departments to ensure seamless integration of quality processes and objectives. • Customer Focus: ensure customer satisfaction by addressing quality-related feedback and complaints promptly and effectively. Qualifications • Education: Bachelor’s degree in Engineering, Quality Management, or a related field. An advanced degree (e.g., MBA) is a plus. • Experience: Minimum of 5 years of experience in a quality management role, preferably within the manufacturing, consumer goods, or retail sectors. • Technical Skills: Proficiency in quality management tools and techniques, including Statistical Process Control (SPC), Six Sigma, and root cause analysis. • Regulatory Knowledge: Strong understanding of industry standards and regulations. • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively collaborate with internal teams and external partners. • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on driving continuous improvement. • Software Proficiency: Experience with quality management software and data analysis tools.