Job Description
Position: Senior Key Account Manager Location: Warwick Salary: £60-65K company car/car allowance benefits Nicholas Associates are recruiting for a Senior Key Account Manager, to be based in Warwick. This is an exciting opportunity to manage&develop a well-known, market leading account within the retail sector. You will be required to nurture&grow relationships with our client's existing Key Accounts serving as the main point of contact, ensuring their needs are met&their expectations are exceeded. You will be responsible for leading&mentoring a team of 3 direct reports. We are looking for an 'ideas' person, someone who is questioning&curious, a strategic thinker who can successfully mentor, coach&develop others. You will have previous experience of managing&developing large retail accounts. Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish&grow mutually beneficial relationships, through shared experience&knowledge. Key Responsibilities: Develop&implement strategic account plans to maximise growth opportunities within existing Key Accounts. Build&maintain strong, collaborative relationships with key stakeholders within each Key Account. Understand the unique needs&challenges of each account&tailor solutions to meet their specific requirements. Act as a trusted advisor for the Photo category, providing insights&recommendations to help achieve our agreed business objectives. Collaborate closely with internal teams, including sales, marketing, finance&production, to ensure alignment&support for Key Account initiatives. Monitor individual Key Account performance versus plan&identify areas for improvement or expansion. Stay informed about industry trends, market developments,&competitor activities to identify new opportunities&potential threats. Prepare regular reports&updates for the Sales Director and the Management Team on account performance&strategic initiatives. Management of two Key Account Managers&the Sales Support Coordinator General Duties: Have a good understanding of our client's business operations, products&services, in order to prepare, plan&execute communications to existing Key Accounts. Attend events&exhibitions to network existing Key Account contacts. Reporting to stakeholders on Key Account progress. Negotiate contracts&pricing agreements with Key Accounts to drive revenue growth and profitability. Keep all stakeholders&departments informed&involved with existing Key Account initiatives. Continuously strive to enhance the overall customer experience&satisfaction. The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders&obligations. Adherence to Company Rules&Regulations, including Health&Safety, as outlined in the Company Handbook&Health&Safety Manual. Maintaining the confidentiality of all knowledge&information appertaining to the Company, its customers&its employees. You will have: Proven track record of successfully managing Key Accounts. Previous management experience. Experience of managing&developing large retail accounts (essential) Strong interpersonal skills for building trust-based relationships. Excellent verbal&written communication skills. Tenacious, self-motivated&driven for sales success. Positive attitude&initiative to exploit opportunities. Strategic&analytical thinking skills. Problem-solving skills with keen attention to detail. Proven negotiation skills. IT proficiency with Microsoft Office. There will be occasional travel to Germany&other European locations. Please note, our client is unable to support visa sponsorship.