Senior Infrastructure Support Analyst - NN1 1ED Our Benefits We offer a wide range of benefits to our employees, these include: Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year. Cycle to Work scheme. Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection. Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Car Lease scheme Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees. Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Ongoing training and development opportunities. A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs). Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role. Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people\\\'s lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you. About the role We are looking for proactive and enthusiastic individuals to join our dedicated Infrastructure team here at West Northants Council. As a Senior Infrastructure Engineer, you\\\'ll be the go-to expert for resolving infrastructure issues beyond the first and second-line teams. You\\\'ll be crucial in maintaining and monitoring a network of 550 VMs, Citrix, and RDS estates, ensuring smooth operations and security. About you Proven experience in a 2 nd or 3rd Line support role, with a desire to advance your career Strong technical proficiency in Microsoft Windows Server, Active Directory, Microsoft 365, Intune, Teams, Azure, Citrix and VMWare Experience with Backup/Archiving technologies Scripting knowledge such as Powershell and an interest in automation/orchestration You\\\'ll be a strong advocate for ITIL process and Change Control A client-centric mindset and a passion for delivering exceptional service A collaborative spirit and the ability to thrive in a team environment Desirable Skills Working with Cloud Infrastructure Strong knowledge of Azure networking and Azure Security. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.https://youtu.be/DDE1nplZttYVisit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. http://www.cambridgeshire.gov.uk/council/jobs-and-careers