Retention Manager, London, Hybrid, Up to £50-55k The Company My client is a popular renowned news website that's known for its sensational headlines and celebrity gossip, current events, sports, and lifecycle topics The Job As the Retention Manager, your responsibilities will include: Manage strategy to achieve business goals Creating and optimising retention campaigns and customer journeys to reduce churn Manage retention, end-to-end CRM across set up, execution, reporting and optimisation Work with the key stakeholders to improve conversions and help increase readers lifetime value (retention) Drive initiatives forward with high levels of autonomy, be able to share results and recommendations effectively Continuously look for optimisations and new ideas to develop engagement marketing opportunities. You 3 year's experience in a similar role managing CRM strategies You will have a strong understanding CRM retention marketing management Hands on experience with CRM platforms Experience in a subscription and/or app-based business. Good problem-solving skills and strong attention to detail Strong analytics and reporting skills are required (data-driven mindset) Someone who is looking for a next step in their career and wanting to work within a fast-paced industry leader. Apply Now You can apply for this role of Retention Manager now by sending us your CV or by calling us now Don't forget to register as a candidate too. Derick Senior Consultant Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.