Job Description
Regional Trade Store Support - North Location: North Region – within the vicinity of Birmingham, Coventry, Northampton, and PeterboroughDepartment: Shop NetworkType: Full time, Permanent Regional Store Support - North Location: North Region – within the vicinity of Birmingham, Coventry, Northampton, and Peterborough Salary: £27,372 per annum OTE of up to £33,000 Contr act: Permanent | Full-Time (42.5 hours/week) Are you a versatile, results-driven professional ready to excel in a fast-paced environment? Join Würth UK Ltd., part of the globally renowned Würth Group, as a Regional Store Support. This role offers an exciting opportunity to play a key part in driving the growth of our trade stores across the vibrant North Region of the UK As a Regional Store Support, you’ll be at the heart of our operations, stepping in to ensure smooth running during holidays or when the store manager is absent. You’ll have the chance to lead and energise the team while providing top-tier service. You'll also travel across the region to support engaging open days, showcase our products, and connect with customers. This is your chance to make a real impact and be part of something dynamic and fast-paced About Us Würth UK is part of the Würth Group, a market leader in assembly and fastening materials, with over 79,000 employees across 80 countries. As we grow, we seek motivated individuals to join our team and drive our success. What You’ll Do • Opening and closing of stores when required during holidays and sickness • Providing high levels of customer service • All day-to-day store activities while covering • Open Day Preparation/Product demonstrations • Order Processing • Inventory Management • Customer Assistance • Alarm callout • Ensuring that the stores are always kept clean and tidy • New business development • Telephoning existing and new customers • Identifying and reporting any safety hazards or security issues to store management You’ll ensure smooth operations, maintain high standards of cleanliness, and adapt to shifting priorities as needed. Please note the above is not an exhaustive list and does not necessarily include all the duties the job holder may have to perform. This job description may be amended to meet the changing needs of the business. What We’re Looking For • Experience: Retail, Customer Service, Trade Store, Construction or Automotive industries • Skills: Strong skills in both math and English, including the ability to read and write fluently • Full UK driving license (essential) and a willingness to travel extensively across the North Region of the UK, with overnight stays (2/3 nights per week) • Flexibility: A proactive, results-driven mindset • Great customer service skills, with strong communication, attention to detail, and IT proficiency. • Live in the North Region – within the vicinity of Birmingham, Coventry, Northampton, and Peterborough Most importantly, you’re passionate about delivering exceptional service and thrive in a team-oriented environment. Why Join Würth? We offer: • Holidays: 23 days, increasing to 28 with service • Benefits: Healthcare cash plan, Employee Assistance Programme • Work-Life Balance: Monday to Friday, no weekends or bank holidays • Career Development: Comprehensive training and growth opportunities • Recognition&Rewards: Long-service awards, recruitment referral bonuses, and incentives Apply Now If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you. Join us and help shape the future of Würth UK Important Information Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment. At Würth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone. Salary: £27,372 per annum OTE of up to £33,000Hours: 42.5Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Bonus scheme.