ALS Recruiting Ltd

Operations Supervisor

About the Employer

Job Description

Ocean Freight Supervisor | Freight Forwarding | Rochester, Kent Are you an experienced freight professional ready to take the next step in your career? We are looking for an Ocean Freight Supervisor to join a dynamic and growing freight forwarding company in Rochester, Kent. The Role: As an Ocean Freight Supervisor, you will: Oversee the day-to-day operations of the ocean freight team, ensuring smooth and efficient workflows. Manage key client accounts, maintaining excellent relationships and service delivery. Provide leadership and guidance to the team, supporting their development and performance. Handle escalations and resolve operational issues effectively. Monitor industry developments to ensure compliance and best practices. About You: Strong experience in ocean freight operations within the freight forwarding industry. Proven leadership skills with the ability to motivate and manage a team. Excellent organizational, communication, and problem-solving abilities. A customer-focused mindset with a track record of delivering high service standards. Knowledge of industry regulations and processes. Why Join Us? Competitive salary and benefits package. A supportive and collaborative work environment. Opportunities for career progression in a thriving company.