C

Operations Manager

About the Employer

Job Description

Operations Manager, Fixed Term Contract: This luxury tour operator have an exciting opening for an experienced Operations Manager with proven people management experience. Hybrid with the offices West London, Paying £40-45K, 12 month fixed term contract. Operations Manager, Responsibilities: Line-Management and leadership of multiple Operations Functions including performance reviews, coaching and development Manage ATOL / ABTOT and Package Travel Regulations compliance and upskill the team on any requirements Create, analyse, maintain, and report weekly, monthly and quarterly reports, dashboards and KPIs in support of driving and meeting accuracy and guest satisfaction initiatives Report on results, analyse trends and suggest improvements Assist the Senior Operations Manager with operational planning in terms of headcount, financial plan and operational assignments Operations Manager, Skills Required: Proven Operational experience within the travel industry is essential Demonstrated leadership and people management experience The ability to deliver data-driven approaches Additional Information: Paying £40K - £45K 12 month fixed term contract Hybrid with offices in West London, 3 days in 2 days at home Working Mon - Fri 09.00 - 17.30