Operations Executive (Supplier Account Manager) - hybrid position based at our offices in Greenwich, London The opportunity As an Operations Executive (Supplier Account Manager), you’ll be an integral part of our dynamic and fast-paced Operations Department. Collaborating with a dedicated team, you’ll oversee supplier relationships and communications, ensuring smooth and efficient operations that align with our mission to deliver life-changing travel experiences. Responsibilities: The primary duty of the Supplier Account Managers effectively manage all local suppliers within their regions, ensuring supplier standards are maintained, and constantly seek to improve the experiences through active management. You are responsible to ensure all day-to-day communications with suppliers including sending booking updates, feedback, updating booking systems, managing booking allocations according to contracted terms and conditions, ensuring timely supplier payments in coordination with the Accounts Department Dealing with ad-hoc issues or requests. Responsibilities will also include some procurement tasks as required under the direction of the Procurement Manager. Responsible for being proactive in developing professional supplier relationships, and will be expected to travel to locations throughout Europe, or locally within the UK, to attend meetings and/or industry events. Work closely with the Contracts Managers within the procurement team, and the Supplier Information Coordinators in the operations team, Transport team and on the road Crew team. Essential Skills&Requirements 2-3 years experience in a similar role, or within tour operations/coordination the Travel Industry Travel experience (either personal or professional) within Europe and/or other key destinations Negotiation skills - experience in negotiating preferential terms and conditions that are mutually beneficial and financially favorable is desirable Ability to work well under pressure and make calm and informed decisions Ability to use initiative and think outside the box Ability to multitask effectively Excellent communication&relationship building skills Time-management and organizational skills Self-discipline - Continue towards meeting your objectives without being prompted to do so. Language - Spoken/written in either Italian, French or German - not mandatory but would benefit in this role to speak another European language You will enjoy Collaborating with smart, engaging people in an inspiring company, passionate about travel Working as one team towards our goal to financial excellence Growing and learning continuously with loads of encouragement and support Taking calculated risks as we navigate our growth challenges Flexible working practices enabling your best delivery Being autonomous and empowering to lead Benefits A competitive remuneration package and annual leave Enviable company culture focused on our core values – we’ve put time into getting our work culture just right Regular team social events, company wide recognition, etc Opportunities to innovate Well-being app Company equipment for business use About Us: TourAxis specialises in building innovative travel brands and platforms. We aim to bring new and innovative travel products, services, technology platforms, and companies, growing these ideas from conception to start-up and scaleup phases. Our portfolio of brands includes Expat Explore, Group Tour Shop, Rail Rocker, PlugPlug, and more. As we continue to grow and expand our operations, we seek ambitious highly skilled and experienced individuals passionate about travel to drive our growth. We believe in fostering a diverse and inclusive environment where all employees can thrive. Our commitment to inclusion is reflected in our values, culture, and everyday practices. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey ahead of us: Always Ready To Help Being Trustworthy Solutions Before Problems Family-Style Hosting Show respect, Earn Respect Equal Opportunity Employer We are an equal opportunity employer and welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. Even if you feel you do not fulfill all of the criteria, please apply as you may still be considered for other roles within our organization in the future.