Vacancy Type: Permanent Location: SPS College Pay Band: Please refer to full job description on SPS career site Salary: £26,567 pro-rata Closing Date: 2024-12-04 Hours of Work: Please refer to full job description on SPS career site Job Purpose: This Primary role is to provide Night shift security cover Monday to Thursday, but will also have a commitment to cover other shifts within the Facilities team during periods of annual leave and any other ad – hoc absences, mainly at the Front of House, the post holder will be the first point of contact for SPSC residents and will have the responsibility to check ID and admit staff, residents, also to issue and receive keys working within the National agreed SPS Security Standards. The post holder is required to carry out a full logged patrol of the premises at pre-determined times throughout the shift and to ensure that the security and safety of residents and visitors is met, whilst also providing First Aid provision. The post holder will be required to set up Training / Meeting rooms as per the room booking request and to replenish consumables each night (water fountain cups, flipcharts, pens etc.) When carrying out other shifts at the Front of House the post holder will provide a professional front of house service, ensuring that each customer’s experience creates a positive impression of the SPSC and meets their expectations. This will also include, switchboard operation and ensuring the effective operation of the SPSC front of house. Responsibilities: To ensure that all areas are secure and free from hazards through regular patrols of the buildings, reporting and recording anything untoward which may arise during the shift, via e-mail to the Facilities Manager or direct to the SPSC Duty Manager. To manage the main switchboard and key safe as per SPSC processes and ensure the reception area is secure and free from hazards. To provide a front of house reception service, meeting and greeting customers (both SPS and partner agencies) and providing the first point of contact. To carry out a full logged patrol of the site ensuring that all external doors and windows are secure, monitor the CCTV and Fire detection system. The post holder will be required to set up training rooms, re-arrange furniture as requested and ensure resources are in place prior to training / meetings /events taking place. To support the SPSC admin function, carrying out administration tasks commensurate to the role including but not limited to photo-copying and printing. Person Specification SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role. Qualifications Requirements Relevant Customer Services / SIA Qualification (min Level SVQ 2) or evidence of further qualification / professional development in reception/hospitality/security or relevant experience. Essential Experience Requirements Knowledge Skills Requirements Proven track record/experience in a similar residential environment. Essential Previous experience of working within a security role/environment, working with fire and CCTV alarm systems. Essential Competent and experienced in the use of Microsoft Office packages. Essential Selection Methods Please refer to full job description on SPS career site