Aquent

Legislation Implementation Associate

About the Employer

Job Description

Job Title: Legislation Implementation Associate Client Location: UK Remote Starting: Jan 2025 Salary/Pay Rate: 63,3k pa pro rata (PAYE) Hours: Full-time Duration: 12 months Our travel client is seeking a Legislation Implementation Associate to join their Policy Products team. This pivotal role will focus on implementing and supporting regulatory compliance products related to short-term rental regulations while providing ongoing assistance to government partners utilising these tools. This is a 12-month contract, offering 63,3k pa pro rata (PAYE). Key Responsibilities Expertise in Regulatory Products : Become a subject-matter expert on regulatory compliance tools and effectively communicate their features to both internal teams and external stakeholders. Project Management : Manage the intake and implementation process for new regulatory products by gathering key requirements from government partners and collaborating with engineering and operations teams. Deployment of Non-Technical Solutions : Launch resources such as responsible hosting pages and customer service support tools following the introduction of new regulations. Government Onboarding : Conduct webinars, live training sessions, and other onboarding activities to equip government staff with the knowledge to use the compliance products effectively. Ongoing Support : Serve as the main point of contact for government users post-onboarding, addressing questions and troubleshooting with off-the-shelf responses or tailored solutions as needed. This role involves collaboration with government stakeholders across Europe and Asia, necessitating flexibility to accommodate both regions' working hours. Qualifications Professional Experience : Relevant experience in fields such as regulatory compliance, code enforcement, account management, software implementation, or customer success. Strong Collaboration Skills : Ability to work independently and thrive in a cross-functional, fast-paced environment, managing multiple projects and stakeholders simultaneously. Customer Service Focus : Passion for delivering high-quality client service and ensuring user satisfaction. Organizational Savvy : Skilled in prioritizing and balancing competing interests in high-stakes environments. Technical and Digital Proficiency : Familiarity with digital marketing and communication tools; experience with Salesforce, Asana, or Jira is a plus. Commitment to Inclusivity : Demonstrated ability to model inclusive behavior in all interactions. If you're a proactive, detail-oriented professional passionate about bridging the gap between policy and technology, this role offers a unique opportunity to make a global impact. The next steps will be shared with shortlisted candidates by COB on Wed 11th December. Client Description: Our Client is an American company that operates a global community of Hosts and travellers. From inviting three guests to a San Fran home in 2007 to now welcoming more than 1 billion guests arriving in 100,000 cities around the world, this organisation is driven by the idea that anyone can belong anywhere. Aquent is dedicated to improving inclusivity&is proudly an equal opportunities employer. We encourage applications from under-represented groups&are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.