Account Management Lead Opportunity We are currently representing an outstanding Sustainability Business who are looking to grow their team. The company provide Enterprise Businesses with a Sustainability Reporting platform. Responsibilities - Drive Customer Satisfaction&Growth: Foster satisfaction and expand relationships within an assigned customer portfolio by identifying growth opportunities and driving deeper engagement. Coordinate Program Activities: Design, plan, and coordinate activities to enhance program success and participation, ensuring positive outcomes for all stakeholders. Manage Multiple Priorities: Oversee diverse priorities and collaborate with delivery teams to deliver an exceptional customer experience. Support Projects&Expansions: Work closely with customers and internal teams to support projects, pilots, renewals, and expansion opportunities. Engage&Align with Customers&Team: Build product understanding, facilitate on-site meetings, and attend quarterly HQ meetings for strategic alignment and planning. Requirements - 5-7 years of experience working in a Customer Success, Relationship Management, Account Management, or similar role. Experience of working within a Sustainability tech focused business (desirable) Ability to be flexible and adaptable. Ability to prioritize, execute projects, and manage time effectively. Empathetic, customer-first attitude. Experience with SaaS, required.