Housing Options Team Leader - NN1 1ED Our Benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About the role This is an exciting time to join our Housing Solutions service! Following the creation of West Northants Council in 2021, we are on a journey of shaping the new Housing Solutions Service which restructured in June 2024. West Northants is a great place to work, with a focus on career development, wellbeing, flexibility and support. This is an opportunity for you to take the next step on your career journey in a supportive environment. Want to know more or chat about our flexible and hybrid working? Please email our Housing Options Manager – kay.gilbert@westnorthants.gov.uk We have two positions for Housing Options Team Leader, one is a permanent position, and the other one is a 12-month fixed term role. Please indicate in your application whether you are applying for the permanent position or the fixed-term, or whether you would like to be considered for both. About you You will need to demonstrate excellent leadership skills and the ability to develop, support, empower and motivate a team to achieve their goals. You will have developed these skills through experience of leading and motivating teams in a customer focused environment, with a strong background within homelessness. You should be solutions-driven and have an adaptable approach to working, to thrive in a busy environment with a positive approach to challenges! You will have previous experience and knowledge of working in a frontline housing advice service conducting thorough investigations of complex cases, and you will have detailed knowledge of homelessness and housing legislation, policy, and guidance. Your communication skills will be exemplary, with the ability to communicate complex issues in simple language, and with compassion and empathy. You will be able to adeptly develop and manage the Housing Options team processes whilst also being able use your own initiative to \\\'think outside of the box’. You are driven and committed to meet targets and achieve positive outcomes, and you will be instrumental in delivering and interpreting complex information and data to make informed decisions about service development. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.https://youtu.be/DDE1nplZttYVisit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. http://www.cambridgeshire.gov.uk/council/jobs-and-careers