This is a fantastic opportunity for an experienced and enthusiastic individual to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes. Key Responsibilities Be the first point of contact for customers over the counter&on the phone Maximise hire and sales revenue Ensure vehicles are always loaded safely and in line with company procedures Responsible for appropriate branch presentation Carry out daily compliance and H&S checks, as directed Assist and attend stock takes as required If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals. What We’re Looking For Face to face customer service is essential Commercial mind-set and aware of importance of service delivery Effective communicator with ability to influence and empathise Excellent attention to detail and accuracy IT Literate - basic Word and Excel skills Knowledge of local area Ability to prioritise your workload so all duties are done to the highest standard to maximise profitable hires and sales Ability to work on own initiative in a fast paced and busy environment Knowledge of hire industry desirable Knowledge of equipment desirable Valid driving licence - essential What We Can Offer You Competitive salary Salary sacrifice pension 25 days holiday, plus bank holidays Additional holiday purchase scheme Free Tool Hire Life Assurance cover 3x salary Share save scheme Eye care vouchers Recommend a friend scheme Learning&Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Gym discounts Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline – free joining A Little Bit About Us ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test&measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions. As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment. At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members. Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Salary: Competitive Shift Hours: 40 per week. Business Unit: ESS