Job Description
<div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Our Hire Controllers are key to the performance of our branches. Join us and become part of our amazing operational branch team in maintaining our place as Nation’s leading Tool hire business.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Hire Controllers are the face of our branches as you’ll be the first people our customers see when they walk through the doors. You’ll support the branch in all areas of hire, sales and customer service. As such you will be there to help customers in any way possible from processing customer orders over the phone to helping out in the branch and on occasion helping with deliveries and collections.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;"><strong style"font-weight:700;">Key Responsibilities</strong></span></div><div><br /></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Be the first point of contact for customers over the counter& on the telephone</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Maximise hire and sales revenue</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Cover deliveries and collections when essential to business demands</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Ensure vehicle are always loaded safely and in line with company procedures</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Responsible for appropriate branch presentation</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Carry out daily compliance and H&S checks, as directed</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Assist and attend stock takes as required</span></li></ul><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;"><strong style"font-weight:700;">What We&x27;re Looking For</strong></span></div><div><br /></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Proven experience of delivering excellent customer service</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Commercial mind-set and aware of importance of service delivery</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Effective communicator with ability to influence and empathise</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Good attention to detail and IT skills</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Knowledge of local area</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Valid driving licence</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Knowledge of hire industry desirable but not essential</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Knowledge of equipment desirable not essential</span></li></ul><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;"><strong style"font-weight:700;">What We Can Offer You</strong></span></div><div><br /></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Competitive salary</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Salary sacrifice pension</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Monday to Friday hours, no weekends</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">25 days annual leave bank holidays</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Additional holiday purchase scheme</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Free Tool Hire</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Life Assurance cover 3x salary</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Share save scheme</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Eye care vouchers</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Recommend a friend scheme</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Learning& Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Cycle to work scheme</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Long service recognition</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">My Vp discounts – a variety of discounts and rewards on thousands of well-known brands</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Discounts on HP products</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">EE mobile contract discount offers</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Gym discounts</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Health Shield (discounted premiums on health care cash plan)</span></li><li><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Regit Assist 24/7 accident helpline – free joining</span></li></ul><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;"><strong style"font-weight:700;">A Little Bit About Us</strong></span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Brandon Hire Station is the leading provider of tool and equipment hire in the UK.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our&x27;Everyday Product Hire Guarantee&x27;, you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">At Brandon Hire Station, we&x27;re actively looking for passionate individuals to join our team. We&x27;re committed to providing the highest level of service to our customers and we&x27;re always on the lookout for like-minded professionals who share our dedication to excellence.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">If you&x27;re interested in working for a company that&x27;s committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.</span></div><div><br /></div><div><span style"font-size:14px;font-family:Verdana, Geneva, sans-serif;">Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.</span></div>\\n\\n<strong>Salary:</strong>Competitive\\n<strong>Shift Hours:</strong> 40 per week.\\n<strong>Business Unit:</strong>Brandon Hire Station\\n\\n<code><img src"https://vpplc-uploads-eu-west-2.s3.amazonaws.com/fwbf2paeDq1dK3ds5SPmdo6r6bPs9kb8biRenwdAnr7fjmfdJrmdDsAi0h8.png" /></code>