Leading hospitality client now requires a Head of Technology to strategically oversee the day-to-day operations of their technology services. This is a strategic leadership role, which will drive operational excellence, ensure smooth delivery of our client’s services and manage relationships with outsourced managed service providers. Key Responsibilities: Develop a strategic roadmap for technology service and operations ensuring this aligns with business needs and goals. Oversee and manage relationships with outsourced managed service providers (Contract negotiations, performance reviews etc.) Ensure technology operations comply with relevant regulatory standards (e.g. Data Protection and Cyber Security) Oversee and manage the budget for technology operations, identifying cost saving opportunities. Lead, mentor and oversee the technology team, ensuring efforts align with business goals. Key Requirements: Strong commercial experience in a Technology Operations position, within the hospitality, retail or restaurant industry. Excellent stakeholder management skills with the ability to translate technical requirements and explain these to non-technical stakeholders. Proven experience managing outsourced MSP’s. Strong understanding of the technology landscape within the hospitality sector (CRM platforms, mobile apps, digital ordering systems etc.) Previous experience managing technology budgets and cost controls. Proven experience building and leading high performing teams. This is an initial 3-month contract role which provides a daily rate of £650 (Inside IR35). In terms of working structure, this is hybrid with 2-3 days per week in our clients Central London office and the rest remote.