Job Description
Ready to Lead the Charge in a Thriving Startup? Are you a strategic leader who thrives on building operational brilliance and rolling up your sleeves to get things done? If yes, we want to meet you JD&Co is thrilled to exclusively partner with this award-winning consumer brand who are rewriting the rules in its industry, creating waves with its bold energy, rapid growth, and commitment to innovation. We are looking for an exceptional Head of Operations to join their leadership team on the next stage of their exciting growth journey. Why This Role is a Game-Changer As Head of Operations, reporting to the CFO, you’ll shape and execute a forward-thinking strategy to scale the business globally. Based in London, your role spans streamlining production, optimising supply chains, overseeing warehousing and logistics, and driving international expansion. You'll take ownership of operational and logistics systems, ensuring they are fit for purpose and scalable, while managing and enhancing key 3PL relationships. Partnering closely with the CFO, you'll analyse and refine operational costs, identifying opportunities to boost efficiency and deliver value. Additionally, you’ll lead all operational reporting, covering warehouse fulfillment, B2C delivery performance, customer service metrics, and wholesale operations—ensuring every process runs like clockwork. What You’ll Own Building seamless systems that keep operations running like clockwork Developing smart strategies to elevate efficiency and reduce costs Leading logistics like a pro, ensuring every shipment is smooth sailing Inspiring and mentoring a talented team that loves smashing goals as much as you do Partnering with the founder and CSuite to align growth plans with operational excellence You’re the Perfect Fit If You… ✨ ✔️ Are experienced in logistics, distribution, and managing 3PL relationships ✔️ Experience in scaling high-growth fashion or beauty brands internationally beyond the UK ✔️ Love making data-driven decisions that fuel business growth ✔️ Have a sharp eye for process improvements and innovative solutions ✔️ Are a people leader who fosters collaboration, accountability, and success ✔️ Thrive in fast-paced, entrepreneurial environments where no two days are the same What’s in it for You? Competitive pay and perks ❤️ Health benefits to keep you and your family covered Generous holidays because rest fuels greatness ✨ A vibrant work culture where every day feels like a win Ready to Build the Future? This is an exciting and unique opportunity to lead, innovate, and make a real impact. Working closely with an incredible founder and an extremely talented and high energy team. Get in touch for a confidential conversation and to find out more - kellyjdand.co.uk Finally… Please only apply for this role if you meet the essential criteria we have outlined above. We are expecting a high volume of applications; sadly, we're unlikely to be able to respond to everyone individually. Thanks for being patient and we'll be sure to get in touch if we're keen to take your application further. JD&Co is passionate about championing diversity and challenging unconscious bias and treats each application carefully. Thank you for your interest and please follow our page for further updates.