INFOHEAD OF CRM SALARY UP TO 100,000 BONUSLONDON - 3 Days in the officeThe CompanyThis is a well-known fashion retailer looking for a leader to implement and manage the loyalty program.THE ROLEAs a Head of CRM, you can expect to be involved in the following:Develop and execute our UK&International customer retention strategy, driving improvements in customer retention, frequency and lifetime value to deliver business success.Own the loyalty strategy including customer segmentation, reward incentives and programme benefits to ensure that it delivers profitable customer value growth from members Manage the customer forecasting and budget processCollaborate closely with Brand, Creative&Product teams to ensure the CRM comms bring the brand and product to life to deliver commercial success.Your Skills And ExperienceExtensive loyalty experience Previous experience working with a large customer base and loyalty scheme Ideal backgrounds in fashion/retail/ecommerceHow To ApplyTo express your interest, send your CV to Valentine by clicking the apply button belowCONTACTIf you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.THE GLOBAL LEADER IN DATA&ANALYTICS RECRUITMENTHarnham Search and Selection Company Number: 05723485Harnham Search and Selection is a registered company in England and Wales. Reg no. 05723485Harnham Europe Limited Company Number: 09956940Harnham GmbH HRB: 196954Harnham B.V. KvK Number: 887060687Harnham Inc. Company FEIN: 47-2370381Registered office: 3rd Floor, Melbury House, 51 Wimbledon Hill Road, Wimbledon, SW19 7QW.2025' Harnham Search and Selection Ltd. All rights reservedPrivacy Policies&Cookies PolicyWebsite by Brand Nu and Staffing Future