The post holder will compile and collate detailed information on all convicted prisoners using Prisoner Records System (PR2) and paper-based files, to support the Case Management of Individuals in our care and to enable SPS Managers to make decisions on individual prisoner’s eligibility for progression or release on the Home Detention Curfew Scheme

The collation and analysis of related statistics and subsequent generation of management reports.

Maintenance of effective and efficient electronic and paper-based filing and data recording systems, including Prisoner Records, ensuring compliance with Data Protection Legislation, Information Security and SPS Guidelines

Managing prisoner complaints, data requests and appeals appropriately using relevant policies and procedures.

Provision of an effective and efficient general administration service, ensuring electronic and paper-based communications and documentation are actioned appropriately, recorded and, where necessary, passed to the relevant third party for ongoing action.

Other duties, commensurate with role and level within the organisation, deemed necessary to ensure the continuation of an effective and efficient service.

A minimum of two National 5 (or equivalent/higher) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment.

ESSENTIAL

Competent in the use of Microsoft Office packages including Word, Excel and Outlook.

ESSENTIAL

Well-developed communication skills at all organisational levels, both written and verbal.

ESSENTIAL

Experience of working with, or ability to handle personal and confidential data

ESSENTIAL