We're currently recruiting Customer Service Advisors to join our Team at Peterlee. Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday. We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey. As a Customer Service Advisor you will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time What do we need from you: Excellent customer service skills Great communication skills, both written and verbal A clear and professional phone manner Strong attention to detail Proficient in Microsoft Office and IT in general Be able to multi-task in a fast-paced environment What we offer you in return: Monday to Friday working 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you A further paid day to volunteer for a charity of your choice Competency framework – the more you learn, the more you earn Medicash Cover – look after you and your family by providing a range of positive health care benefits Contributory Pension Plan Cycle to Work Scheme Life Assurance cover The ability to purchase shares in a successful global company at a discounted rate An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home No agencies please