Job Description

Dynamic Remote Customer Service Advisor Opportunities – Valentine’s and Mother’s Day Seasons Are you a quick learner with a passion for delivering exceptional customer experiences? We’re seeking dedicated Customer Service Advisors to support one of our clients during two of their busiest seasons: Valentine’s Day: 6–7 shifts between 7th–20th February Mother’s Day: 6–7 shifts between 25th March–3rd April As a key part of the team, you’ll: Communicate with customers across email and phone channels, offering friendly, professional, and efficient service. Solve problems proactively, ensuring customer satisfaction. What We’re Looking For: Self-motivated individuals who excel under pressure. Quick learners with a keen eye for detail and a positive attitude. Team players who can multitask independently but know when to ask for support. Previous customer service is required. Role Details: Pay: £13.85 or £12.60 per hour (Living Wage, location-based) Shifts: Allocated on a rota, including weekends, from 9am–6pm (one-hour unpaid lunch break). Remote Work: Requires a reliable internet connection (minimum 20MB), a personal computer, and headphones with a microphone. Training: Online self-service resources, including video tutorials and process guides, provided during the temporary period.