Harnham

CRO Manager

About the Employer

Job Description

CRO Manager Location: Covent Garden, London (Hybrid - 3 days in the office, including Fridays) Salary: £45,000 - £50,000 About the Role: We are working with a boutique performance marketing agency known for delivering award-winning results for leading brands in entertainment, publishing, e-commerce, B2B, and travel. The agency operates as a hybrid between consultancy and in-house marketing, often working alongside clients as an extension of their teams. As a CRO Manager , you will play a pivotal role in leading end-to-end experimentation programs, identifying opportunities for optimisation, and delivering commercial value through data-driven insights and testing. You'll collaborate with multidisciplinary teams and clients directly, shaping strategies and managing the full testing cycle to drive measurable growth. Key Responsibilities: Lead and manage the full end-to-end experimentation process, from ideation to implementation and analysis. Conduct qualitative and quantitative research to identify optimisation opportunities and draw actionable insights. Design and prioritise tests with a focus on commercial impact (e.g., revenue, subscriptions, pricing efficiencies). Work with testing tools (e.g., Optimizely, VWO, Piano) to set up and execute tests, ensuring effective triggers and configurations. Partner with internal teams, including developers for technical implementations, while maintaining an understanding of the technical aspects of test setups. Build compelling narratives based on data to present insights and results to stakeholders. Looking For: Experience: A minimum of 3 years of hands-on experience in CRO, including full ownership of experimentation cycles. Technical Skills: Strong proficiency in data analysis tools like Google Analytics (GA4), Adobe Analytics, or similar platforms, with a technical mindset and the ability to work with large datasets. Testing Expertise: Practical knowledge of tools such as Optimizely, VWO, and Piano, with a proven track record of driving testing programs that impact commercial KPIs. Analytical Skills: Confidence in conducting quantitative analysis, drawing actionable insights, and presenting findings to stakeholders in a clear, persuasive manner. What Sets This Role Apart: Opportunity to work on high-profile clients, including fast-growing global brands. Exposure to a non-hierarchical, collaborative team environment where innovation and versatility are encouraged. A chance to explore other areas of digital marketing and analytics through cross-team collaboration. HOW TO APPLY: Please register your interest via the apply link on this page, or send your CV