Job Description
Join the World's Leading Pizza Delivery Company You already know who we are and what we do Domino's UK&Ireland is the powerhouse behind some of the nation’s favourite products. Together, with our franchisee partners, Domino’s Pizza Group is innovative, dynamic, and laser-focused on delivering unparalleled experiences to customers. We have ambitious growth plans to drive the business forward for generations to come. We’re seeking a CRM Campaign Manager who’s passionate about driving order frequency&retention. Supporting the CRM Manager, you’ll be pivotal in planning, executing and measuring the success of personalised campaigns across Email, Push, IAM&SMS channels. You will also play a key role in omnichannel trading initiatives such as new product launches This role will be working on a hybrid basis from either our support centre in Milton Keynes or Manchester circa once a week. Your skills in time management, quality assurance, and informed decision making will ensure you produce initiatives with maximum sales&engagement opportunities. Success in this role looks like: Building upon solid CRM foundations (min 3 years CRM experience). Confidence translating business requirements, strategy&insights into feasible&impactful CRM deliverables, with clear correlation to metrics&KPIs. Effectively building omnichannel campaigns in-platform (Braze is desirable). Writing basic dynamic content logic&HTML. Supporting peers on Quality Assurance to a high standard. Collaborating with stakeholders from Brand, Creative, Trading, Data Analytics&Franchisee Relations effectively on cross-functional initiatives. Confidence using workflow/project management systems (Monday.com is desirable). Enjoying the nature of a dynamic fast-pace business, adopting a growth mindset. What’s in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection. Professional development opportunities. Fun team events and a supportive work environment. Pizza discount