Job Description
Position Title: Yacht Central Agency Manager Location: London or South of France Reports To: Director of Yacht Management Overview: The Yacht Central Agency Manager oversees the operational, commercial, and administrative functions of yachts under central agency management. This position plays a key role in maintaining client relationships, optimizing yacht performance, and ensuring the seamless execution of charter and sales operations. Key Responsibilities: Operational Management: Coordinate yacht listings for charter and sales, ensuring accuracy and quality of promotional materials. Act as the primary liaison between yacht owners, captains, brokers, and other stakeholders. Ensure compliance with legal, regulatory, and classification society requirements. Monitor the performance of yachts in charter operations and recommend improvements. 2 Charter and Sales Management: Develop and implement marketing strategies to maximize charter bookings and sales. Collaborate with brokers to negotiate and finalize charter and sales contracts. Analyze market trends to position yachts competitively in the global market. 3 Client Relationship Management: Provide regular performance reports to yacht owners, including financials, feedback, and recommendations. Address client concerns and ensure their satisfaction with the services provided. Build long-term relationships with owners, brokers, and industry partners. 4 Administrative Oversight: Maintain accurate records for all yachts under management, including contracts, schedules, and performance data. Manage budgets and oversee cost efficiency in operations and marketing. Ensure timely submission of invoices and payments related to charters and sales. 5 Team Coordination: Supervise support staff, including coordinators and marketing personnel. Provide training and guidance to ensure high standards of service delivery. Foster a collaborative and professional work environment. Qualifications: Education: Bachelor’s degree in Maritime Studies, Business Administration, or a related field (or equivalent experience). Experience: Minimum 5 years of experience in yacht management, brokerage, or a similar role. Strong understanding of yacht charter and sales operations. Skills: Excellent communication and interpersonal skills. Strong negotiation and contract management expertise. Proficient in yacht CRM systems and industry-specific software. Ability to analyze market trends and develop strategic recommendations. Certifications: Industry certifications such as MYBA, IYBA membership, or equivalent are a plus. Key Competencies: Client-centric approach with a focus on exceeding expectations. Strategic thinker with a passion for the yachting industry. Exceptional organizational skills and attention to detail. Ability to multitask and perform under pressure in a fast-paced environment. Why Join Us? The company is a leader in the luxury yachting industry, offering a dynamic and supportive work environment. Join a passionate team dedicated to delivering world-class service to an elite clientele while advancing your career in the exciting world of luxury yachts. This is a hybrid role offering a combination of office and WFH days