Job Description
Edenbrook are currently working with a leading global reinsurer who are looking for someone who can handle the claims within authority for Casualty Reinsurance classes. The successful candidate will provide consistent delivery of a trusted, first-class claims experience to clients, brokers and internal stakeholders in adherence with all the company’s policies, procedures, controls and the companies claims philosophy. Responsibilities&Accountabilities To handle claims arising from responsible line of business (and arising from other classes where appropriate as per business requirements), from FNOL to settlement, with due consideration of subrogation/contribution where appropriate, to ensure consistent delivery of superior level of claims service and proactive claims resolution. To proactively monitor claims to ensure Cedant reserves and Ultimate’s are captured (where applicable) and valid claims are settled promptly with a tight control of costs where applicable throughout lifecycle To ensure all claims handling responsibilities adhere to the company’s procedures, controls and Lloyd’s/FCA/PRA/J-SOX regulatory requirements and individual performance results in green Claims KPIs To participate in and promote a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement - sharing knowledge with team and colleagues - to foster consistent superior service delivery and optimal working environment for all. • To learn to analyse claims data and provide specialist knowledge to clients and business to inform better business decisions and help clients prevent and mitigate losses. To work together with responsible underwriters to create and or support a compelling proposition to attract and retain desired business and provide support, as required, to our client partners To build and strengthen relationships with peers, brokers and service providers in the market. To proactively achieve required claims team strategic objectives and participate in business modernization initiatives to transform current claims proposition towards our vision for a TRUSTed, market-leading claims service proposition To understand, where relevant, all requirements around delegated claims procedures and oversight and treat all service providers and experts as extension of our team. To act as ambassador of our company, raising our profile in the market and proactively strengthening our claims reputation Knowledge&Skills Required: Some experience in handling Reinsurance claims (preferable) with willingness to build relationships with relevant experts, brokers and co-insurers Degree/CII or similar professional qualification (desirable) or willingness to work towards Basic understanding of key principles and practices of London Market London Market Claims System (preferable)&Microsoft Office Knowledge e.g. ECF, Excel Willingness to travel and attend client events