VP PLC

Branch Assistant - Exeter

About the Employer

Job Description

<div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Working for ESS as our Branch Assistant will require you to be a bit of an all-rounder, someone who enjoys variety in their day to day.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Our branches are often fast paced, dealing with customers face to face, over the telephone, or by email and processing orders and customer returns. Your role will be to help with all of this so you could be on the counter dealing with customers, carrying out inspections and testing our equipment before and after each hire to ensure the safety and quality of our equipment, and occasionally, delivering or collecting equipment from our customers.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;"><strong style"font-weight:700;">Key Responsibilities</strong></span></div><div><br></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Be the first point of contact for customers and colleagues alike</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">The role requires an effective communicator, who can alert the line manager to new sites and potential new customers.</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Responsible for appropriate branch presentation</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Accountable for maintaining the equipment and the branch to a standard that complies with/exceeds all current Health and Safety at Work legislation</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Ensure all kit is stored correctly and easily accessible</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Ensure vehicles are always loaded safely and in line with company procedures</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Carry out daily compliance and H&S checks, as directed</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Assist and attend stock takes as required</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Cover deliveries and collections when essential to business demands</span></li></ul><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;"><strong style"font-weight:700;">What We’re Looking For</strong></span></div><div><br></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">You enjoy meeting people and understand as well as demonstrate what great customer service looks like</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Be a real team player with a genuine desire to help</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Comfortable working at pace in a busy environment</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">With an interest in tools/machinery, you will have basic knowledge of how equipment works and or be keen to learn and widen your own expertise</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Basic knowledge and understanding of safety in the workplace</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Full driving licence essential with good knowledge of the local area</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Having some driving experience and a good knowledge of the area would be desirable, although, not essential</span></li></ul><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;"><strong style"font-weight:700;">What We Can Offer You</strong></span></div><div><br></div><ul style"margin-top:0px;margin-bottom:10px;"><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Competitive salary</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Salary sacrifice pension</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">25 days holiday, plus bank holidays</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Additional holiday purchase scheme</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Free Tool Hire</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Life Assurance cover 3x salary</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Share save scheme</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Eye care vouchers</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Recommend a friend scheme</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Learning& Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Cycle to work scheme</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Long service recognition</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">My Vp discounts – a variety of discounts and rewards on thousands of well-known brands</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Discounts on HP products</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">EE mobile contract discount offers</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Gym discounts</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Health Shield (discounted premiums on health care cash plan)</span></li><li><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Regit Assist 24/7 accident helpline – free joining</span></li></ul><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;"><strong style"font-weight:700;">A Little Bit About Us</strong></span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test& measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.</span></div><div><br></div><div><span style"font-family:Verdana, Geneva, sans-serif;font-size:14px;">Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.</span></div>\\n\\n<strong>Salary:</strong>Competitive\\n<strong>Shift Hours:</strong> 40 per week.\\n<strong>Business Unit:</strong>ESS\\n\\n<code><img src"https://vpplc-uploads-eu-west-2.s3.amazonaws.com/f8ememd8bDh7RJSqbk8d06tithfRomheRD20poafm5i2p9d690Dk9ffgds7.png" /></code>