To oversee and manage the provision of claims advocacy and service in respect of Aviation clients and Retail partners. Key Tasks&Duties To develop, shape and articulate the Aviation claims value proposition to clients, Retail partners, colleagues and carriers. Be actively involved in new business opportunities, including preparation of tenders and participating in new business pitches. Be responsible for a portfolio of aviation accounts and assume responsibility for the delivery of claims servicing. To manage, review and supervise claims and adherence with claims procedures and guidelines. Including responsibility for Client claims strategies. For major Clients, lead the claims relationship, including regular meetings, delivery of claims reports etc. Skills&Knowledge Professional qualifications (e.g. ACII, FCII, Solicitor) and/or evidence of significant continuing professional development throughout career. Experience of management and handling of complex and/or high value Aviation claims. Significant experience within the insurance industry and an in-depth understanding of insurance law and practice. Experience of engaging with C-suite of clients and prospects.