Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today. Job Scope and Main Responsibilities As an Area Manager you will be responsible for driving sales/business performance and ensuring all KPI targets and profit objectives are delivered across an area of retail stores. You will work with Store Managers to develop a strategic plan in line with regional objectives, provide effective leadership, development and performance management across the area. You will strive to provide exceptional customer service by leading and creating an inspired selling culture within all stores, as well as ensuring high store standards are consistently met. Responsibilities To maximise area performance; increase sales, improve margins and reduce costs To keep ahead of trends and effectively monitor competitor activity to maintain a leading edge Improve operations and procedures to ensure the customer receives and memorable experience To adhere to all retail legislation and make procedural recommendations To effectively manage new store openings and closures Create a high performing culture through effective people management and clear succession plans Create team engagement through providing inspirational leadership and clear channels of communication Ensure that high quality staff are recruited, retained and developed in line with area succession plans Lead, motivate and develop store management teams ensuring that managers strive to exceed existing performance standards Network effectively with internal and external stakeholders This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager Knowledge and skills Excellent communication and listening skills Time Management skills Persuading&influencing skills Coaching&development skills Performance Management skills Leadership skills Highly commercial Able to network effectively Results driven Forward thinking - the ability "to think outside of the box" Excellent customer service skills Education&Experience Flexibility to travel&must hold valid driving license Retail management experience managing multi-site operations