Contract position for 2 months Potential extension Location: London PAYE inside IR35 Fully On-site The Mailroom Operative will be responsible for verifying and fulfilling all incoming shipments and to ensure stock is available for all orders prior to completion date. This temp opportunity would be ideally suited to a customer service focused individual with experience within a shipping/receiving related environment. What this job involves Distribution of Mail throughout the building Package delivery to departments and desks using P.D.A system to scan and sign for packages Ensuring all packages including overnight deliveries and bulk shipments are logged on the package tracking system Working on a fast pace processing, sorting, and staging packages for delivery Collecting data for and prepare both weekly and monthly reports Receiving, counting and verifying all incoming parcels, freight, etc Logging all incoming items, letters and packages Preparing and packaging outgoing materials to prevent in-transit damage Preparing all appropriate shipping documentation Preparing and maintain export compliance records, as required Coordinating export compliance issues and domestic shipping issues with shippers, as required, including shipment tracking and lost freight issues Managing “same day” packages to ensure same day shipment Coordinating all special requests as documented or requested by shipper. For example: customer labelling Stay current on global public holidays that might impact on delivery date and international exporting changes such as new commodity codes and customs regulations Records shipment data, including weight, charges, and space availability Reporting damages&discrepancies for accounting, reimbursement and record keeping purposes Completing shipping and receiving reports Relying on instructions and pre-established guidelines to perform the functions of the job Maintaining highest level of customer care while demonstrating a friendly and cooperative attitude Assist the team with other facilities related tasks. To apply you need to be able to demonstrate the following skills and experience: Ensure appropriate follow up with customers in terms of updating tasks, responding to emails and managing face to face interactions Have the ability to effectively work individually and in a team environment Own excellent communication skills both written and verbal Good record keeping skills. Have keyboarding and Windows environment PC Skills Give attention to detail Be flexible and possess excellent communication skills (Fluent English) Have experience in customer service and shipping/receiving