Job Title: End User Support Specialist Location: Maidstone, UK Duration: 6Months Requirements Comparable experience working in a Microsoft Windows environment. Experience with Incident Management, Request Fulfillment, Knowledge Management, or Service Level Management. Manage Helpdesk support requests through the ticketing system (ServiceNow) Provide technical troubleshooting expertise to resolve various hardware and software upgrades, repairs, and support. Assist in New Hire Onboarding Process: Equipment Deploys, Account Creation, Imaging, Setup, and Training Assist...
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